This program focuses on advocating for the rights of consumers in the housing market and utilities sector. It aims to ensure that housing is affordable and that utility services (like water, electricity, and sanitation) are provided fairly and reliably. The program monitors service providers, assists consumers with disputes, and advocates for better regulatory frameworks.
Objectives
To ensure fair practices in the housing and utilities sectors, guaranteeing that consumers have access to safe, affordable, and reliable services.
Key Activities:
Tenant Rights Education: Informing consumers about their rights related to housing and utilities. Monitoring Service Providers: Ensuring that utilities and housing providers comply with legal standards. Advocacy for Affordable Housing: Working to make housing more affordable and accessible.
Dispute Resolution: Helping consumers resolve issues with landlords, developers, or utility providers.
Africa Consumer Rights Watch is a unified entity committed to serving and advocating for consumers across the continent, ensuring their rights are protected and their voices are heard.